Privacy Policy

Velo Presto is a brand operating under the Lynwood FZE company. Velo Presto respects your privacy as a user of this website. Any information you supply voluntarily will be treated in accordance with the General Data Protection Regulation and related legislation.

This policy aims to give you information on how we collect and process your personal data using this website, including any data you may provide through this website when you purchase a product or otherwise interact with us.

This website is not intended for children and we do not knowingly collect data relating to children.

We may update this policy from time to time by publishing a new version on our website.  You should check this page occasionally to ensure you are happy with any changes.

The personal information we collect

If you have registered with us, or ordered items from us, we will have your email address, telephone number, postal address and the method you chose to make your purchase with.  We also collect information about how you use our services, such as the types of content you view or engage with or the frequency and duration of your activities.

In addition, our servers, logs and other technologies automatically collect certain information to help us administer, protect and improve our services; analyse usage and improve users’ experience.  We share personal information with others only as described in this policy, or when we believe that the law permits or requires it.

Who we share your personal information with

  • We will not sell or rent your information to third parties.
  • We do share data with the following as an essential part of being able to provide our services to you:
  • Staff members who fulfil your orders.
  • Companies that assist us, to get your order to you.   Such as payment service providers, and delivery companies.
  • Professional service providers, such as IT consultants and website hosts who help us run our business.
  • We may disclose personal data to the following where we are under a legal duty to do so, credit reference agencies, law enforcement and fraud prevention agencies.


If you have given us consent to keep you informed about our products and services you may receive direct marketing from us.  If you no longer wish to receive it, you can unsubscribe at any time.


We use cookies to complete the verification process and to help us provide you with a better website, it allows us to gather and remember information about your preferences.  It does not allow us to access your computer or any information about you, other than the data you choose to share with us.  You can choose to accept or decline cookies through the settings on your browser or device.  However rejecting or removing cookies could affect the availability and functionality of our services.

Updating information

Please let us know if the personal information we hold about you needs to be corrected or updated.  This can be done when you log onto your account, or by emailing us at

Your rights

You have the right to ask for a copy of the information we hold about you.  In some circumstances you have the right to object to the processing of your personal data and the right to withdraw your consent to the processing of your personal data.

If you would like a copy of the information please write to PO Box 390413, Dubai, United Arab Emirates or email as above.

If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection.

 Retaining & deleting personal data

We retain your personal data for as long as we require it to process and fulfil your orders.

We may also retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject.

Bike Servicing

What Our Customers say

Absolutely superb service and super flexible with my poor timing! Definitely know what they are talking about.
Work carried out with care and attention to detail and sensible recommendations made when the bike was delivered back.
Thanks guys, really appreciate it and will be back to use your services again

Aimee Davidson

I had the whole family over for our wedding and they all wanted to ride Al Qudra. The guys at Vélo Presto were awesome, they organised rental bikes and delivered them to the track. Top shelf service.

Tom Southgate

Top quality service, friendly, helpful, courteous and knowledgeable. Turned up on time, left us with bikes that looked brand new, and at very competitive prices. Can't rate them highly enough.

Jo Clark

5++ star service, professional, on-time, know their stuff, friendly. Totally recommend them for all things biking! Roohi Hamlani

The boys came to my place with very short notice and made my bike work like a dream ready for IM Bahrain 70.3. At this race I secured a slot to the 70.3 World Championships and having a mechanically A+ bike certainly helped achieve this... Sean Nagoya

Highly recommend Velo Presto! Top notch service and very convenient. Now my bike is ready for the next challenge May Husseini

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