Bike Box Alan FAQs

Posted on 19th May 2024 | Anastassiya Siner

What colours do you have?

We have red, black, blue, green, orange and grey. We also have Limited Edition Pink!

How much does the box weigh?

The Bike box Alan weighs 13kg. Once your bike is inside it will weigh around 20-22kg depending on the bike you have. If you add bike shoes, helmet, wet suit and say a pump the box will weigh 25-26kg.

What do I need to dismantle to fit my bike in?

In all cases you need to remove the wheels and pedals.  For most bikes it is better to take your rear derailleur off and wrap it in some bubble wrap.  Some bikes will need to lower the seat post (large and XL frames).  In our experience 95% of road, triathlon, or TT bikes don’t need the headset dismantling.

Does it accommodate a disc wheel?

The Bike box Alan not only accommodates a disc wheel, with the use of a special anti crush pole, but it can also accommodate your normal rear wheel making a total of three wheels.  When taking three wheels it is advisable to use an extra sheet of foam.  The disc- wheel-anti-crusher-pole and extra sheet of foam can be purchased through us.

Does it come with a warranty?

The box case carries a 7 year warranty.

Can I personalize the box with my name?

You bet. You can order your name and country stickers on-line.

Can I rent before I buy?

Yes, you can rent a box before you buy. If you want to buy the box after your trip we will let you deduct the rental cost from the price of a brand new box.

Bike Servicing

What Our Customers say

Absolutely superb service and super flexible with my poor timing! Definitely know what they are talking about.
Work carried out with care and attention to detail and sensible recommendations made when the bike was delivered back.
Thanks guys, really appreciate it and will be back to use your services again

Aimee Davidson

I had the whole family over for our wedding and they all wanted to ride Al Qudra. The guys at Vélo Presto were awesome, they organised rental bikes and delivered them to the track. Top shelf service.

Tom Southgate

Top quality service, friendly, helpful, courteous and knowledgeable. Turned up on time, left us with bikes that looked brand new, and at very competitive prices. Can't rate them highly enough.

Jo Clark

5++ star service, professional, on-time, know their stuff, friendly. Totally recommend them for all things biking! Roohi Hamlani

The boys came to my place with very short notice and made my bike work like a dream ready for IM Bahrain 70.3. At this race I secured a slot to the 70.3 World Championships and having a mechanically A+ bike certainly helped achieve this... Sean Nagoya

Highly recommend Velo Presto! Top notch service and very convenient. Now my bike is ready for the next challenge May Husseini

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