Refund and Returns Policy

If you have second thoughts, (or would like a different size) 

We are happy to either exchange, or return your money, providing the following criteria are met:  

Please return the goods to us within 14 days of purchase. 

Any product must be returned unused and unworn in the original packaging.  

Products must be in a new and saleable condition.

If original packaging has been damaged or is missing then we will apply a 25% surcharge

Unfortunately we can’t accept returns on any nutritional products and neither can any underpants be changed, nor returned.

If the product is faulty, damaged or if we have given you the wrong product

Oops something went wrong, totally our responsibility and we will apologize, replace, exchange, or refund and organize the shipping.

For any returns of goods please contact us

Rianca: +971 50 887 0232

David: +971 5666 76 212

Email: bookings@velopresto.cc

The address to return any goods to:
apt 607, Marina Residences Building 6, Palm Jumeirah, Dubai